OcularIP CX Portal

Integrated, intuitive, fully customize-able customer portal!

In Gartner’s study “Customer Experience (CX) is the new competitive battlefield” when Gartner asked users “what do you do first when you have a question about service?”, 74% stated “log-on to their (supplier’s) portal”! The major telcos and OTT providers are now offering portals to clients. With OcularIP all carriers can quickly have a portal for their customers.

Leveraging OcularIP’s extensive functionality and custom configuration capabilities will make your portal will be  a competitive advantage! Your customers will enjoy the portals ease of use and enhancing their quality of experience and loyalty to your organization.

Fast and Easy

With OcularIP, you can turn on a customer portal in minutes. Click on the KPIs and/or graphs you want your customer to see, save, assign and you’re done. Absolutely that easy. OcularIP is being used worldwide to win business and reduce support costs.  Customers have won thousands of new clients while reducing calls to support centers by 17%! Check the resource section and blog for specific real world customer use cases.

Carrier Grade

OcularIP’s integrated portal offers an extensive list of functions and capabilities. Customer self-service, carrier defined views, auto account generation, private branding, single-sign-on integration, are just a few of the extensive list of features that make OcularIP the leading carrier customer portal in the world.  For more see the list below.

OcularIP Customer Portal

  • “FiberNet provides a performance  portal, allowing the City to view real-time usage, changes or increase bandwidth.” City of S Miami Award Notice vs AT&T and Comcast
  • Conterra web site – “OcularIP network visibility – a window into the health of your network”
  • Colt – “PriszmNet Portal gives you insight into your services than ever available before”
  • Customize with defined views and reports for clients or services
  • Clients only see their network services and circuits
  • Private Branding Plus™ enables you to offer a custom private portal with your logos, graphics, colors, custom messaging and reports
  • Private url for your portal
  • Very limited overhead for your organization to offer a portal
  • Customer self-service,including auto password generation and recovery,
  • Moderator functionality enables major clients to manage their users, report distributions, etc.
  • Industrial strength security!
  • Track over 110 Key Performance Indicators (KPIs) through OcularIP’s actionable and concise dashboard

To learn more about OcularIP

Schedule a Demo   View Resources