Cable’s 2020 Focus: Regional Rural Carriers

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New Verticals, New Value Adds and more Fiber are the pillars for market growth. This is the first in a series highlighting MSOs industry focus and its impact on the Tier2/3 markets. The information is based upon studies from Heavy/Light Reading, SCTE, Deloitte, Garner and other industry sources. This article covers how the MSOs are targeting value add service and new verticals as the first phase to leverage fiber expansions and ward off competitors. The next articles will cover the MSOs’ 10G and 5G backhaul plans. Hopefully you’ll find this valuable for 2020 and beyond. They say it’s easier to fight the enemy you know than the one you don’t. With uber competition confronting every industry, companies must invest to fight rivals. It is tough, challenging….yet strangely reassuring to take on familiar opponents. However, focusing on traditional rivals has often blinded companies to the threat from new disruptive competitors.  Cable’s investments are focused on changing the battle with current competitors…

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LB Networks Sponsors SReXperts 2019

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LB Network’s OcularIP, the only Nokia NSPR19  certified service assurance and customer portal platform will be demonstrating live at SReXperts 2019. Alongside conference sessions on network evolution, SDN, network automation and other new technologies, LB Networks will be reviewing with Nokia clients how to assure services and verify delivery leveraging the only NSPR19 certified cloud native solution, OcularIP for service delivery through IP cores, virtual networks, 5G, SD-WAN, and more. To arrange a meeting at the event, please contact us to learn more about our Nokia certified service assurance and full suite of solutions.

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OcularIP 5.2 and vCollector are live!

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OcularIP Release 5.2, vCollector and oConnector advance optimization of compliance assurance and customer experience! OcularIP Release 5.2 is in production with over 120 carrier and Fortune 100 enterprises taking advantage of its new features and enhancements. The OcularIP cloud native platform enables these new functions automatically, so OcularIP customers can consume these services at their convenience. Highlights include the industry’s first vCollector and oConnector app services! The vCollector, or Virtual Collector, is a microservice application for collecting data in virtualized environments. The oConnector or Open Connector, provides a framework to map data for ingestion into OcularIP. Today OcularIP supports over 360 different technologies, these new apps expand OcularIP’s ability to consume data from many sources, such as network technologies, NFV, VNFs, SD-WAN applications, data lakes, etc. Mix Manufacturer – Single Service Analytics OcularIP 5.2 now solves the challenge carriers face in providing holistic service analytics, compliance reporting and visualization of services that are built upon a mixture of technologies and…

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OcularIP 5th Generation Now Available!

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OcularIP5.1 delivers innovative feature sets powering network optimization, reducing costs and enhancing customer experience.  Chesterfield, MO – January 17, 2018 – LB Networks is excited to announce availability of the fifth generation of the OcularIP platform. OcularIP5.1 includes 14 new feature sets encompassing dozens of new functions. The feature sets are based upon input from OcularIP’s over 100 customers, dozens of technology partners as well as emerging industry standards. As Scott Bierman, President of B2 Telecom noted “OcularIP has driven costs out of our compliance management while providing a foundation for digitized customer experience. We look forward to leveraging these features to improve all aspects of service delivery.” OcularIP5.1 builds upon the web-scale, role based architecture of the platform, delivering the enhancements automatically to clients. Using the platform’s custom configuration structure, OcularIP customers can turn on these feature sets at their convenience. “Based upon feedback from customers, OcularIP5.1 will supplement support for carrier’s engineering, operations, customer experience and sales organizations.”…

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THE MONTHLY SLA TIME BOMB!

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Every month telecom carriers must tolerate the same self-reporting and mea culpa routines in reporting service availability. However the routine can be quickly modified to be a positive experience.  You can now optimize your calculations and reporting through the certified approved OcularIP service assurance portal. The following are just a few of the reasons over 100 carriers worldwide turn to OcularIP to diffuse monthly SLA reporting. OcularIP’s ability to exceed the circuit measuring and reporting compliance requirements for the Tier1 wireless carriers was the reason for OcularIP’ s rapid adoption. Now carriers are choosing the system due to its extensive functionality, ease of operation, ability to quickly integrate into their environments resulting in better network performance, reduced operating expenses and improve user experience. With OcularIP, your internal teams can achieve their business objectives by taking advantage of the comprehensive performance data collection, presentation, analytics and reporting capabilities. OcularIP has grown to support an extensive list of features and functionality unique to the…

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Tomorrow Street announces its First Partnership with LB Networks

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Luxembourg, 4th October 2017: Tomorrow Street is proud to announce its first partnership, with LB Networks, an American-based company from St. Louis, Missouri. LB Networks provides a cutting edge analytics platform called OcularIP, enabling companies across all industries to gain visibility of their entire network and digital infrastructure. Companies can then use this visibility to optimise performance and costs – for example, a bank with an ATM in another country would have full visibility of all circuit links to its head office, meaning that any performance issue could be pinpointed to the exact link along the communication pathway, giving the bank the opportunity to optimise performance in real time and drive better customer experience and enhance brand value. The Tomorrow Street team selected LB Networks to join the new innovation centre due to the innovative nature of the platform, a strong management team, and the scalability of the product. “OcularIP represents a new way for businesses to differentiate themselves through enhanced…

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Stop “Rip and Replace”

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Just add an Agile layer. Today’s transport customer is has moved beyond the standard customer portal that includes billing and trouble ticket information. Today’s customers are now mandating real-time insight into the services they are buying. RFP mandates from state governments, health-care providers, financial services and wholesale buyers of transport services for service portals are becoming common place. All telecom executives want to improve their company’s connection with their customers. They state that it is imperative to deliver a new improved and digitized customer journey; however there are typically two key areas of concern.  First telecom operators are regularly told they need to Rip and Replace their legacy infrastructure. Second they are apprehensive what the real-time view will present.  The good news (for carriers) both concerns are addressed by leveraging a true “agile app layer”. Agile Software Leverages Assets and Deleverages Risk No longer are carriers required to do daunting and risky wholesale upgrades.  These upgrades are characterized by being…

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The Missing Portal!

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Customer Experience is key to generating positive cash flow in the service provider industry. Consider all the costs to acquire a customer: Sales expenses Marketing and advertising Capital for construction and technology Off-net negotiations Contracts Time and much more. Add to this the competitive and consumer landscape we work in today: Your business customers are getting bombarded at every turn by an evolving landscape of competitors, alternative providers, hosting and cloud service companies. “It takes 10 good customer references to make up for one bad mention.” In our world of social media, forums, review sites, it doesn’t take much to get the word out about you, good or bad. Customers expectations are on the rise. You need the tools to improve CX through a comprehensive, intuitive and integrative customer portal, a portal that provides fast and easy optimized views of service delivery. Easily track key CX through service performance metrics and you will see the hard dollar payback for these actions in just…

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Gartner: Telecom’s success depends on Customer Portal!

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Colt PrizmNet Portal Exemplifies Gartner conclusion – CX dependent upon customer’s digital portal experience. Gartner Group, Walker, and Yankee released studies confirm what we all know, providing business buyers a portal access to services, leads to success! According to Gartner, 42% of CEOs say that better CX was “the key change that has driven more wins.” Furthermore, 80% of business customers site CX is the biggest influence in the decision to work with a certain vendor. Online portals takes on more importance than in the past, 76% of buyers say they view this experience as the true test of how much a company values them. Walker indicates that by 2020, CX will overtake price and product as the key brand differentiation. Colt Technologies – see Colt’s PrizmNet Video of their portal and how to differentiate their services and WIN customers. You can quickly use these best practices, turn up your Own Customer portal in a day – using what Colt uses OcularIP [VMX]. OcularIP’s service…

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